Terms and Conditions

Welcome to The Etutor Home (“we”, “us”, “our”, “The Etutor Home”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, courses, tutoring services, digital content, and related offerings (collectively, the “Services”). 

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services. 

1. About The Etutor Home 

The Etutor Home has its registered/business address at 43A, Bosepukur Road, Ground Floor, Kolkata 700026. 

For the purposes of these Terms, “The Etutor Home”, “we”, “us”, and “our” refer to the above-mentioned legal entity. 

2. Eligibility 

You must provide accurate and complete information when registering for or purchasing any of our Services. 

Where a student is under the applicable legal age, registration, payment, and use of our Services must be undertaken with the consent and involvement of a parent or legal guardian. 

You are responsible for ensuring that the information provided to us remains accurate and up to date. 

3. Our Services 

The Etutor Home provides educational and tutoring-related Services through online and/or offline channels, as applicable. 

The availability, format, duration, fees, schedule, and other terms applicable to a particular Service may vary and will be communicated at the time of registration or purchase. 

We reserve the right to modify, suspend, or discontinue any Service, course, content, or feature where reasonably necessary. 

4. User Responsibilities 

By using our Services, you agree: 

• To provide accurate information during registration or purchase. 

• To use the website and Services only for lawful purposes. 

• Not to misuse, copy, reproduce, distribute, or commercially exploit our educational materials without permission. 

• Not to interfere with the operation or security of our website. 

• Not to impersonate another person or provide misleading information. 

• To comply with any additional instructions or rules communicated by The Etutor Home. 

You are responsible for maintaining the confidentiality of any account credentials associated with your use of our Services. 

5. Fees and Payments 

All applicable fees will be communicated before you purchase or enrol in a Service. 

Payments must be made through the payment methods made available by The Etutor Home or its authorised payment partners. 

You agree to provide accurate billing and payment information. 

Any applicable taxes, transaction charges, or other fees will be handled as communicated at the time of purchase. 

6. Cancellation, Refunds and Rescheduling 

Cancellation, refund, and rescheduling terms may vary depending on the particular Service purchased. 

Any applicable refund or cancellation policy communicated at the time of enrolment or purchase will apply. 

Where a refund is approved, the amount and processing timeline will be subject to the applicable refund policy and payment method. 

The Etutor Home reserves the right to decline refunds where the applicable cancellation or refund conditions have not been met. 

7. Termination and Suspension 

7.1 Termination by the User 

You may stop using our Services at any time. If you have an active subscription, course, tutoring programme, or other paid Service, termination or cancellation may be subject to the applicable cancellation and refund terms. 

7.2 Termination or Suspension by The Etutor Home 

We may suspend, restrict, or terminate your access to our website or Services, with or without prior notice where reasonably necessary, if: 

• You breach these Terms. 

• You provide false, misleading, or fraudulent information. 

• You misuse our website, Services, or educational content. 

• Your conduct negatively affects tutors, students, employees, partners, or other users. 

• Your use of the Services creates a security, legal, or operational risk. 

• We are required to do so by law or by a competent authority. 

Termination will not affect any rights or obligations that accrued before termination. 

8. Intellectual Property Rights 

All content available through the The Etutor Home website and Services, including but not limited to text, course material, lesson plans, graphics, logos, designs, images, videos, audio, documents, software, trademarks, branding, and other educational resources, is owned by or licensed to The Etutor Home, unless otherwise stated. 

Such content is protected by applicable intellectual property laws. 

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the content solely for your personal and/or educational use in connection with the Services. 

You must not, without our prior written permission: 

• Copy or reproduce our content. 

• Upload or distribute our content on third-party platforms. 

• Sell, sublicense, publish, or commercially exploit our materials. 

• Modify or create derivative works from our materials. 

• Remove copyright, trademark, or other proprietary notices. 

Unauthorized use of our intellectual property may result in termination of access and may also give rise to legal action. 

9. User-Generated Content 

Where you submit reviews, feedback, comments, questions, testimonials, images, or other content to us, you confirm that you have the necessary rights to submit such material. 

By submitting such content, you grant The Etutor Home a non-exclusive, royalty-free license to use, reproduce, publish, and display the content for legitimate business, promotional, or operational purposes, subject to applicable law and our Privacy Policy. 

We reserve the right to remove content that is unlawful, offensive, misleading, inappropriate, or otherwise violates these Terms. 

10. Third-Party Services and Links 

Our website or Services may contain links to third-party websites, platforms, payment gateways, applications, or services. 

These third-party services are governed by their own terms and policies. The Etutor Home does not control and is not responsible for the availability, content, security, or practices of third-party services. 

11. Educational Disclaimer 

Our Services are intended to provide educational and tutoring support. 

While we make reasonable efforts to provide useful and accurate educational content, we do not guarantee that participation in any course, tutoring programme, or Service will result in a particular academic outcome, examination result, admission, qualification, or other specific result. 

Individual outcomes may depend on several factors, including the student’s participation, effort, academic background, and other circumstances. 

12. Limitation of Liability 

To the maximum extent permitted by applicable law, The Etutor Home shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or relating to your use of the website or Services. 

This may include, where permitted by law, loss of data, loss of opportunity, loss of profits, business interruption, or other indirect losses. 

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to any Service shall not exceed the amount actually paid by you for the specific Service giving rise to the claim. 

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law. 

13. Indemnification 

To the extent permitted by applicable law, you agree to indemnify and hold harmless The Etutor Home, its employees, tutors, representatives, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from: 

• Your breach of these Terms. 

• Your misuse of the website or Services. 

• Your violation of applicable law or third-party rights. 

• Content or information submitted by you that infringes the rights of another person. 

14. Privacy 

Your use of our website and Services is also subject to our Privacy Policy. 

Our Privacy Policy explains how we collect, use, store, and protect personal information. 

15. Changes to These Terms 

We may update these Terms from time to time to reflect changes in our Services, business practices, legal requirements, or other operational requirements. 

The updated Terms will be published on this page with the revised “Last Updated” date. 

Your continued use of the website or Services after the updated Terms become effective constitutes acceptance of the revised Terms. 

16. Governing Law and Jurisdiction 

These Terms shall be governed by and interpreted in accordance with the laws of [STATE/COUNTRY], without regard to its conflict-of-law principles. 

Any dispute arising out of or relating to these Terms, the website, or the Services shall be subject to the exclusive jurisdiction of the courts located in Bosepukur Road, Kolkata unless applicable law requires otherwise. 

If The Etutor Home is registered in India, this clause should be completed based on the company’s actual registered entity and principal place of business rather than using a generic jurisdiction. 

17. Severability 

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain in full force and effect. 

18. Waiver 

Failure by The Etutor Home to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future. 

19. Entire Agreement 

These Terms, together with our Privacy Policy and any other policies or terms specifically applicable to a particular Service, constitute the entire agreement between you and The Etutor Home regarding your use of the website and Services. 

20. Contact Us 

If you have any questions regarding these Terms & Conditions, please contact us: 

The Etutor Home
Address: 43A, Bosepukur Road, Ground Floor, Kolkata 700026
Email: info@theetutorhome.com
Phone: 9147070435
Website: https://theetutorhome.com/